Sale conditions

1. General points

Subject matter of the contract Le-Zigzag will sell goods, as specified in its online shop to private customers (hereinafter "Customer") under the terms and conditions of delivery and sale presented below. These general terms and conditions of sale are considered read and accepted from the moment an order has been placed.

2. Conclusion of the contract

The contract between the Customer and Le-Zigzag will only be concluded following the placement of an order by the Customer and acceptance of this order by Zigzagpacker.

3. Product offering

All details that the Customer receives in relation to the goods within the context of the order process are non-binding. In particular, these details are subject to changes to the design and technology of the goods to improve their functionality, as well as to errors in descriptions, pictures and prices. Le-Zigzag makes every effort to thoroughly update availability information and ensure accuracy. However, accuracy is not guaranteed and information may be subject to change without prior notice.

4. Payment conditions

All prices are in Swiss francs (CHF), which include value-added tax for swiss customers. VAT ist not included for customers outside Switzerland. Every order has to be paid by credit card or advance payment.

5. Delivery conditions

Provided they are in stock, the products will be dispatched in a timely manner to the address indicated by the Customer after receipt of the payment. The goods will be delivered at the Customer's expense and risk. The delivery times are those applied by La Poste for Switzerland and by the local carrier for all other countries. In the event that there is visible external damage to the ordered goods, claims will only be settled against presentation of confirmation from the carrier concerned. Delivery may be cancelled if the product is no longer manufactured or delivered, resulting in cancellation of the contract.

6. Right to return goods

Le-Zigzag offers a right to return goods with due consideration for the following conditions: A period of 7 days applies to returns. This takes effect from the moment the buyer receives the goods. The goods must be returned in their original packaging, which must be unopened and in perfect condition (it must not be damaged, written on or glued). The costs of the return delivery will be borne by the buyer. If the above conditions are not met, Le-Zigzag may refuse to take the goods back. Any expenses incurred as a result of the buyer's failure to return the goods in the proper manner may be charged to the buyer. If the buyer has returned the goods properly and in time, he will receive a credit note from Le-Zigzag. The right to return goods does not apply to specific customer manufactured goods or especially bought for the client.

7. Warranty

Defective products will be repaired free of charge during the warranty period of 2 years. If it is no longer possible to repair or replace a product, it will be exchanged for an equivalent successor product. Le-Zigzag is unable to loan out devices while repairs are being carried out. The warranties exclusively cover material and/or manufacturing defects and therefore do not apply to consumables that are subject to normal wear and tear. Le-Zigzag is authorized to draw up chargeable cost estimates for repair orders that do not fall under the warranty conditions. The warranty will lapse if the Customer has modified or repaired the goods without the written consent of Le-Zigzag. In particular, Le-Zigzag will not be liable for damage that can be attributed to improper use or natural wear and tear or for damage that does not affect the delivered item itself (consequential loss due to defect). Shipping costs will be borne by the sender.

8. Intellectual property

Le-Zigzag reserves all rights, all designs, texts and graphics on its website. All trade marks, product names or company names/logos that feature on this website are the exclusive property of the relevant rightsholders. Le-Zigzag reserves the rights of ownership and copyrights to pictures, drawings, calculations and other documents. The Customer must obtain the explicit written consent of Zigzagpacker before passing these on to third parties.

9. Data protection

Customer data acquired during the processing of the order will only be used for the purposes of settling the transaction. The Customer declares that he agrees to his data being used in this way.

10. Place of jurisdiction and applicable law

These terms and conditions and the contracts concluded on the basis thereof will be governed by Swiss law.

11. Final provisions

When goods specified in Le-Zigzag's catalogue and online shop are sold, the version of the terms and conditions that is valid at the time the relevant contract is concluded will apply exclusively. These terms and conditions will also apply in particular if they differ from those of the Customer. Should individual provisions of these T&Cs be or become invalid, this will not affect the legal validity of the other provisions. Le-Zigzag reserves the right to make changes to these General Terms and Conditions at any time.